Head Office Support Staff
Luke Fox - General Manager Business Performance
luke@inspecthouse.co.nz
Lukes role within the business is ultimately responsible for the group strategy of the business across sales, marketing, operations, technology, innovation, legal and compliance. Luke is also responsible for finding new sales opportunities
for franchisees across real estate, finance brokers, government, maori
business, insurance assessment, repair work and other potential referral partners.
Lauren Fox - Chief Operating Officer
lauren@inspecthouse.co.nz
Laurens role within the business is to manage Training, Technology,
Finance and Operations. Lauren is responsible for training and
onboarding new franchisees. Lauren also manages the inspection
technology platform for the business, payments, invoicing, legal matters and the
strategic direction of the Operations of the business.
James Tapp – Marketing Manager
james@inspecthouse.co.nz
James role within the business is content creation and group marketing. James will help manage all the digital assets across the business and assists franchisees deliver the appropriate marketing across the various B2C and B2B customer personas within the business
Cherease De Bruyn - Franchise Manager
cherease@inspecthouse.co.nz
Chereases role within the business is ensure that customers receive the best customer service possible. This requires daily interaction and management of the building inspectors and Customer Service Assistants (Report Writers) to provide consistent, quality, clear and concise inspection reports. Cherease also manages the Health and Safety compliance training and process across the franchise network which includes Site Safety Plans, Health and Safety Processes, Hazard and Risk Identification, Worksafe Processes.
Ayesha Tamayo - Group Accountant
ayesha@inspecthouse.co.nz
Ayesha manages the group financial reporting, bookkeeping, accounting, invoicing, payables and receivables of the business to ensure that customer invoices are sent and financial payments are reconciled which allows for wider group efficiencies. Inam also manages the financial reporting for franchisees and assists in preparing financial data for our P&L and Balance Sheet discussions with franchisees.
Monaliza Turner – Customer Service Specialist
monaliza@inspecthouse.co.nz
Monas role within the business is to strategically target real estate agents, finance brokers and other strategic partners to help our franchise network build new relationships. Mona also manages key B2B customer accounts such as Property Developers and Strategic Government Accounts.